A couple of years ago I ranted about the way that people have created a religion around Deming and take his statements as absolute facts. In particular the statement Deming made about the importance of the system versus the people irked … Continue reading →
The practice of “5 whys” is a popular lean approach to root cause analysis. It can be overly simplistic in some situations but few people would question the virtue of trying to figure out the real causes of a problem … Continue reading →
Atul Gawande has written a fascinating book called The Checklist Manifesto. The core message in this book is that many professions have advanced to an unprecedented level of sophistication and complexity. The main obstacle in getting optimal results is increasingly … Continue reading →
I am a great admirer of Lean thinking in general and Deming‘s work as a foundational part of it. In an age where everyone is talking about how ideas spread in seconds, his ideas were so subtle and counterintuitive that … Continue reading →